Then try catching your staff doing something good. Yes, it’s easy, it’s simple and it’s cheap.

Yet many managers overlook the whelming stack of evidence that says the best way to lift performance and productivity is for the boss to appreciate and recognise a job well done.

So take a couple of steps in the right direction and make it easy for you to get your team to perform better.

1.     Firstly you need to decide what you want to catch them doing well.

2.     When you see it say “Thank you”.

3.     Be specific and use the person’s name.  A general “thanks very much everyone” is not what we are talking about.

4.     Describe the positive impact it has had on the team.

This will increase the chances of them and others around them repeating this behaviour and improving team performance.  And the next thing you know you’ll have a high performing team.

Let me know what you caught your staff doing well this week?  Did you remember to say “thank you”?

If you haven’t taken the opportunity to sign up to the Every Tuesday Club with MBE (Management & Business Education), then do so today by going to www.buseducation.com.